# Data & Privacy

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<summary>What types of data do we collect?</summary>

Maker only collects the minimum data necessary to operate and improve our service:

* **Account data**: your name, email, and billing details.
* **Project metadata**: project names, creation/update timestamps, and anonymized usage logs.

> 🔔 We do not collect any personal data from your end users.

</details>

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<summary>How is my data stored and protected?</summary>

* **Encryption**
  * In transit: TLS 1.2+
  * At rest: AES-256
* **Access Controls**
  * Role-based permissions (least-privilege)

</details>

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<summary>Who has access to my data?</summary>

Only authorized Maker personnel with a legitimate support or maintenance need can view customer data. All internal access is strictly audited.

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<summary>Do you share personal data with third parties?</summary>

No personal data is shared without your explicit consent, except:

1. When required by law or a valid subpoena.
2. For opt-in integrations (e.g., analytics providers).

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<summary>Compliance &#x26; Regulations</summary>

Maker adheres to:

* **GDPR** (EU)
* **CCPA** (California)

You have full control: request data exports or deletions at any time.

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<summary>Data Retention Policy</summary>

* **Usage & audit logs**: retained for **90 days**.
* **Account & project data**: retained until you delete your account.
* **Backups**: incremental nightly snapshots, retained per our disaster-recovery policy.

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<summary>Can I access or delete my data?</summary>

Yes. Email <support@maker.co> with your request. After verifying your identity, we’ll promptly provide exports or execute deletions as required.

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<summary>What if there’s a data breach?</summary>

In the unlikely event of a breach, we will:

1. Contain and remediate immediately.
2. Notify affected customers within **72 hours** with full details.
3. Perform a post-incident review and update our response processes.

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<summary>Who do I contact with data-privacy concerns?</summary>

For any questions or concerns about data privacy, please reach out through the in-app chat, available to users on our Pro and Team plans.

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