> For the complete documentation index, see [llms.txt](https://docs.maker.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maker.co/introduction/faq/data-and-privacy.md).

# Data & Privacy

<details>

<summary>What types of data do we collect?</summary>

Maker only collects the minimum data necessary to operate and improve our service:

* **Account data**: your name, email, and billing details.
* **Project metadata**: project names, creation/update timestamps, and anonymized usage logs.

> 🔔 We do not collect any personal data from your end users.

</details>

<details>

<summary>How is my data stored and protected?</summary>

* **Encryption**
  * In transit: TLS 1.2+
  * At rest: AES-256
* **Access Controls**
  * Role-based permissions (least-privilege)

</details>

<details>

<summary>Who has access to my data?</summary>

Only authorized Maker personnel with a legitimate support or maintenance need can view customer data. All internal access is strictly audited.

</details>

<details>

<summary>Do you share personal data with third parties?</summary>

No personal data is shared without your explicit consent, except:

1. When required by law or a valid subpoena.
2. For opt-in integrations (e.g., analytics providers).

</details>

<details>

<summary>Compliance &#x26; Regulations</summary>

Maker adheres to:

* **GDPR** (EU)
* **CCPA** (California)

You have full control: request data exports or deletions at any time.

</details>

<details>

<summary>Data Retention Policy</summary>

* **Usage & audit logs**: retained for **90 days**.
* **Account & project data**: retained until you delete your account.
* **Backups**: incremental nightly snapshots, retained per our disaster-recovery policy.

</details>

<details>

<summary>Can I access or delete my data?</summary>

Yes. Email <support@maker.co> with your request. After verifying your identity, we’ll promptly provide exports or execute deletions as required.

</details>

<details>

<summary>What if there’s a data breach?</summary>

In the unlikely event of a breach, we will:

1. Contain and remediate immediately.
2. Notify affected customers within **72 hours** with full details.
3. Perform a post-incident review and update our response processes.

</details>

<details>

<summary>Who do I contact with data-privacy concerns?</summary>

For any questions or concerns about data privacy, please reach out through the in-app chat, available to users on our Pro and Team plans.

</details>

***


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.maker.co/introduction/faq/data-and-privacy.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.