Credits

Learn how credits work in Maker — how they're earned, used, managed, and optimized. This guide answers common questions about credit consumption, mid-cycle upgrades, team usage, and more.

What are credits?

Credits are the currency used to access our AI tool’s features. Each prompt equals one credit.

How do I receive or purchase credits?

Your subscription plan comes with a preset number of credits each month. If you need more credits than what your plan provides, you can purchase additional credits directly from your account dashboard or consider upgrading your plan.

How are credits consumed?

Every prompt deducts one credit.

Do credits expire or roll over?

Credits are valid for the duration of your monthly billing cycle and do not roll over to the next month.

How can I monitor my credit usage?

You can track your current credit balance in the “Credits” section of your account dashboard. This helps ensure you stay on top of your usage throughout the month.

What happens if I run out of credits?

Should your credits deplete before the end of the billing cycle, you have the option to upgrade to a higher plan to ensure uninterrupted operations.

What if I add additional credits mid-cycle?

You can move to a higher plan whenever you like. We’ll automatically calculate a prorated charge for the rest of the month, and the extra credits will be available immediately. For instance, if you’re on the $40/month plan and switch to the $80/month plan, we’ll simply bill you the prorated difference.

How do credits work in a “Team” account?

All team members draw from a shared pool of credits.

Can I receive a refund for unused credits?

Credits are non-refundable and reset with each billing cycle. We encourage you to choose a plan that best aligns with your expected usage to maximize value.

Is there a way to optimize my credit usage?

Yes. We recommend regularly reviewing your usage. This information can help you identify patterns and adjust your usage or plan to avoid unnecessary credit expenditure.

Who should I contact if I have questions about credits?

Our support team is ready to assist with any inquiries regarding credits or billing. Please reach out through the in-app chat, available to users on our Pro and Team plans.

What happens if my prompt fails with an error?

If the system returns an error before the prompt begins processing, no credit is deducted. An error banner will appear. We recommend trying the prompt again—your credit balance will remain unchanged.

I saw an error but my credit count went down. Why?

On rare occasions, a prompt starts processing, consumes a credit, and only then encounters an execution‑time issue (for example, a third‑party API outage). In these edge cases, the credit is considered used because resources were allocated. If you believe the deduction was unfair, please contact Support with details, link to the project, and timestamp so we can review and, if appropriate, refund your credit.