# Troubleshooting

***

### General Editor Issues

<details>

<summary><strong>Editor won’t load or shows a blank screen</strong></summary>

* Ensure you’re using the latest version of Chrome, Firefox, or Safari.
* Clear your browser cache or try an incognito/private window.
* Disable any browser extensions that might block scripts or cookies.

</details>

<details>

<summary><strong>Unsaved changes after a crash</strong></summary>

* Maker autosaves every few seconds—check the **History** tab to restore a recent snapshot.
* If the History panel is empty, re-open your project.

</details>

***

### Authentication & Access

<details>

<summary><strong>Majic/Access link isn’t arriving</strong></summary>

* Check your spam or junk folder.
* Ensure you entered the correct email address.
* Reachout to support via the built-in chat

</details>

<details>

<summary><strong>“Continue with Google” fails or loops</strong></summary>

* Enable third-party cookies or try a different browser profile.
* Log out of Google and log back in before retrying.

</details>

***

### Project Creation & Publishing

<details>

<summary><strong>Live preview not updating</strong></summary>

* Make a small edit or click **Regenerate** to trigger a save.
* Verify your network connection and reload the page if needed.

</details>

***

### Figma Import Problems

<details>

<summary><strong>Authorization modal never appears</strong></summary>

* Allow pop-ups and third-party cookies.
* Manually connect under **Settings → Integrations → Figma**.

</details>

<details>

<summary><strong>Frames don’t import</strong></summary>

* Use a direct frame share link (not the file link).
* Name artboards exactly **Desktop**, **Tablet**, **Mobile** for breakpoint detection.

</details>

***

### Brand Styles Glitches

<details>

<summary><strong>Selected theme not applied</strong></summary>

* Re-open the Brand Style dropdown before your prompt and re-select the style.
* If you’ve edited the style, click **Generate** again to rebuild the theme.

</details>

<details>

<summary><strong>Upload errors (file too large or wrong format)</strong></summary>

* Ensure images are PNG or JPEG and under 5 MB.
* Try resizing or converting the file.

</details>

***


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