Adding Trackers

Add and manage analytics, heatmaps, and custom tracking for your project. Scan your site for existing trackers, add new ones, and attach organization-wide trackers—all in one place.

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Step 1: Scan URL for Trackers

Quickly check if your site already has tracking scripts installed.

• Enter your site URL in Scan URL (e.g., https://example.com).

• Click Scan URL.

• If trackers are found, they appear in the Available Trackers list.

• Select the trackers you want and attach them to your project.

Use this if you’ve already embedded trackers in your website code and just need to connect them to this project.

Tips

• Scan the public URL that actually serves your pages (avoid staging or password-gated URLs unless accessible).

• Some script managers (e.g., GTM) may require the page to fully load—open the page in a new tab first if a scan returns nothing.

Step 2:Add New Tracker

If your project needs a tracker that isn’t found by the scan:

• Click Add Tracker.

• Paste the tracker id (e.g., GA, Microsoft Clarity, Hotjar).

• Save. The tracker now appears under Current Trackers.

Use this to manually install additional analytics or marketing pixels.

Step 3: Current Trackers

This section lists the trackers currently attached to your project.

• To stop using a tracker, click Remove (you can always re-attach it later from Available Trackers, if applicable).

• If no trackers are attached, you’ll see:

• “No trackers attached to this project. Scan a URL or add trackers from your organization.”

Step 4:Available Organization Trackers

If your organization has pre-approved (shared) trackers, they’ll appear here.

• Click to attach any available organization tracker to your project.

• If you see “All organization trackers are already attached,” there’s nothing else to add.

Best Practices

• Verify detections: After a scan, confirm the trackers listed match what’s actually installed on your site.

• Avoid duplicates: Don’t attach the same tracker twice (e.g., two GA4 tags), which can inflate analytics.

• Align with policy: Use only the trackers your team has approved (e.g., company-wide GA4 or Clarity).

• Respect privacy: Ensure your use of trackers complies with consent/notice requirements (e.g., GDPR/CPRA) and your cookie banner setup.

Troubleshooting

• Scan found nothing:

  • Ensure the URL is publicly accessible and not behind auth.

  • Check if an ad-blocker is hiding scripts during scan.

  • Single-page apps: make sure the base route serves the script tags.

• Tracker shows attached but no data:

  • Verify the correct property/site ID in the snippet.

  • Check domain filters and consent settings in the tracker’s dashboard.

• Seeing duplicates:

  • Remove one copy via Current Trackers, and confirm only one snippet is present in your site/template or tag manager.

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