Introduction

GreatStore is an AI shopping assistant you embed on your storefront: configure it, teach it, connect it to your catalogue, and drop in one script tag.

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The two halves

The admin, where you set things up. Brand and persona, the documents the assistant can answer from, the connectors it searches, the apps it can render, and the metrics that come back.

The storefront, where shoppers meet it. A chat panel on your own site that can search, compare, answer policy questions, and hand off to checkout.

See Overview.

Every setting in the admin has a shopper-visible consequence. Configuration pages in these docs carry a What the shopper sees section so you can check the result without switching context.

Your store, your admin

Manage your store at my.greatstore.ai. Sign in with your Maker account, and if you manage more than one store you'll pick which to open. Anyone in the store's organization in Maker can reach its GreatStore admin; adding or removing teammates happens through Maker's organization management, not in GreatStore itself.

No store yet? Sign in at my.greatstore.ai and make one; see Create your store. You'll need Maker's Ultra plan on your organization. That's the plan GreatStore comes with, and its credits are what your store spends.

What the assistant can draw on

Source	Gives it	Set up in
Connectors	Products it can search and look up	Overview
Knowledge	Policies, shipping, sizing, care: anything not in the catalogue	Adding sources
Apps	Interactive experiences it can render instead of plain text	Overview
Page context	What the shopper is looking at right now	JavaScript API

Start here

Get started

Go from an empty store to a live assistant, following the setup checklist.

Configure

Brand, appearance, and the origins your chat is allowed to load from.

Connectors

MCP servers that give the assistant something to search.

Developer reference

The embed script, the JavaScript API, and MCP access for agents.

By what you're trying to do

Set it up

Quickstart

Installation

Appearance

Make it smarter

Adding sources

Overview

Overview

See how it's doing

Reading chats

Weekly insights

Usage

What you get back

Conversations are recorded under Chats, summarised into weekly insights, and metered under Usage: credits, conversations, shoppers, messages, and voice minutes.

See Reading chats.